What types of deposit accounts does Jacksonville Savings Bank offer?
We offer checking, savings, money markets, certificates of deposit, individual retirement accounts, health savings accounts, even Christmas Clubs! Visit the Personal Checking, Personal Savings, and/or the Business Services page to learn more about our accounts. Our Customer Service staff is ready to assist you. If you have any questions, give them a call at your nearest banking office. Or click the Contact Us link on any of the pages referenced above or e-mail us at firstname.lastname@example.org.
What is the bank’s routing and transit number, also known as the ABA number?
If you are setting up direct deposit or an automatic payment, reordering checks, or preparing a wire transfer, you may be asked what your bank’s routing and transit number is. Our number is 281271137. You’ll find it on the bottom of your checks. The sample check below demonstrates where you can find the number on your check and what the other numbers MICR encoded on the bottom or your check represent. Image of a check for website FAQs.jpg
Does the Bank offer any deposit accounts designed specifically for students?
We offer a Free Checking account, which works well for students and many other customers. With Free Checking there is no monthly service charge regardless of your balance. Plus your first order of checks is free. Visit our Personal Checking page to learn more about the Free Checking account as well as our other checking accounts.
Do I need to come into the Bank to open a deposit account?
Yes. Due to the Customer Identification Program established by the Bank Secrecy Act, all financial institutions are required to positively identify their customers prior to initiating an account relationship. At this time, we are still requiring customers to come to the bank to open an account.
What information should I bring to a new accounts interview?
To open a new deposit account, we require that you provide us with a valid government issued photo ID, social security number, and any contact information.
How much money do I need to open an account?
The amount required as an opening deposit varies with each deposit account. For most checking and savings accounts the minimum opening deposit is $50.00. You will find all the details on the Personal Checking, Personal Savings and Business Services pages.
How can I reorder checks for my checking account?
To make it convenient for you, we have three different ways for you to use to reorder checks. You may call any of our Customer Service Departments at any time to reorder checks. Or, you may return the reorder slip provided with your checks to any of our Customer Service Departments. Or, if you are an Online Banking customer, you may access check ordering from the Other Services page.
Why has a service charge been debited from my account?
Certain deposit accounts have a monthly service charge. This charge varies by deposit account, and monthly service charges range from $0 to $5.95. You will find the specific information on the Personal Checking, Personal Savings and Business Services pages. We will be happy to visit with you about any service charges that appear on your account. Give Customer Service a call at your nearest banking office. Or click the Contact Us link on any of the pages referenced above or e-mail us at email@example.com.
Can someone help me to reconcile my deposit account?
Yes. If you need assistance reconciling your monthly deposit account statement, our Customer Service staff is available to assist you. Please bring your account ledger and monthly account statement into your nearest banking office and we will help you reconcile your deposit account. They will want to know the last date at which you had your register in balance with your monthly statement. The fee for account reconciliation is $25.00 per hour.
Why do I have to endorse a check made payable to Cash or Jacksonville Savings Bank?
Customers are required to endorse checks made payable to Cash or Jacksonville Savings Bank so that the Bank can ensure the person cashing the check is the person that is legitimately entitled to the funds. Since a check made payable to Cash is a negotiable item, having the customer endorse the back helps us protect your funds by making sure we are cashing the check for the account owner.